About GC Home Hero
Welcome to GC Home Hero, your trusted partner for home maintenance and warranty support across the Gold Coast region. We specialize in helping homeowners and real estate agents manage defects, repairs, and warranty claims with ease and professionalism.
Backed by years of experience and a deep understanding of the QBCC standards, we make sure your home stays safe, sound, and well-maintained — so you can enjoy peace of mind.
Meet The Team
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Steve Whitwood
Founder & Warranty Specialist
Expert in new home warranty claims and defect management. -
Kate
Customer Support Lead
Your first point of contact for quick help and guidance. -
Naomi
Field Inspector
Conducting thorough inspections and detailed defect reports.
Our Services
- Home Maintenance
Routine repairs and upkeep to keep your home in top condition. - Warranty Support
Assistance with warranty claims including documentation and follow-up. - Defect Inspections
Professional inspections identifying potential defects early. - Trade Coordination
Managing tradespeople for repairs under warranty or maintenance. - Real Estate Agent Partnerships
Support for agents managing client homes and maintenance requests.
Job Ticket System
We use a powerful, streamlined ticketing system designed specifically for home maintenance and warranty claims. This ensures every defect or repair request is tracked from start to finish with transparency for homeowners and real estate agents alike.
Want to submit a ticket or check the status of your home maintenance request? Visit our UltraNext Ticket Portal to get started.
Contact Us
* We respect your privacy and will never share your contact information.